CRM Software – Short News Week of November 30, 2011

CRM Software NewsCRM Watchlist 2012: A Few More Make It as Candidates
Source: ZDNet (blog)

By Paul Greenberg | November 30, 2011, 5:37am PST If you remember my original CRM Watchlist 2012 Preseason posts on the vendors and the consultancies, I had an opportunity for those not on the list to request and then submit a questionnaire by November … See More »

  • Salesforce.com Steps Past CRM, Into Social Marketing

Source: InformationWeek

This push into what Salesforce calls the social enterprise has raised the company’s profile from a mere provider of cloud-based CRM to an innovator that is helping brand-name companies change the way they do business. High-profile firms including … See More »

  • GlobalOne Announces Social CRM Solutions for Asset Management, Retail Banking …

Source: MarketWatch (press release)

These vertical segment packages accelerate implementation and enterprise adoption of cloud-based Customer Relationship Management (CRM) solutions that leverage industry-leading social collaboration technologies by resolving the data and business … See More »

  • Concurforce Now Available for Salesforce CRM Customers on the AppExchange, the …

Source: Sacramento Bee

Concurforce and the Concur Salesforce Connector provide full integration with Salesforce CRM so users can manage T&E the same way they manage their sales opportunities – anytime, anywhere,” said Michael Hilton, EVP worldwide marketing at Concur. … See More »

  • BizCloud: How to Avoid Paying Too Much for CRM

Source: PR Web (press release)

BizCloud®, a leading cloud technology solutions provider, offers businesses advice on how to not pay too much for on-demand, cloud-based CRM solutions. Customer relationship management (CRM) software software has become increasingly important in … See More »

  • The 4 Laws of Conservation in CRM

Source: CRM Buyer

By Denis Pombriant In my opinion, economics and CRM will always be soft sciences, but there are analogies with hard science that we might profit from, particularly in regard to the conservation of mass and energy. They’re only metaphors, of course, … See More »

  • Glenmark Pharmaceuticals Ltd. Renews CRM Contract with Data3s in Two European …

Source: PR.com (press release)

Data3s, a leading provider of customer relationship management solutions for the life sciences, today announced that the Czech and Slovak offices of Glenmark Pharmaceuticals Ltd. have renewed their contract for CRM and related services for another … See More »

  • The best CRM suite

Source: ZDNet Australia

Customer Relationship Management (CRM) software has long been a crucial component for the success of medium to large businesses. Increasingly, CRM is becoming necessary for small businesses as well. A well-implemented CRM system leads to enhanced … See More »

  • Merkle Launches the LasikPlus Mobile Internet Site for LCA-Vision

Source: MarketWatch (press release)

Merkle’s approach to mobile CRM uses quantitative methods to align marketing strategies with consumer behavior, providing companies with a powerful framework for maximizing return on marketing investment. Examples of Merkle’s mobile clients include … See More »

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